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Çiftçi AI — Terms of Use (EULA)

Service provider: HNK Tech

Application: Çiftçi AI (com.ciftciai.app)

Effective date: 14.08.2026 · Version: 1.0

> This is the English translation of the Turkish original

> (kullanim-sozlesmesi.md). In case of conflict the Turkish text prevails.

1. Parties and subject

1.1 Parties. This agreement is concluded between HNK Tech

("HNKTech", "we") and the natural or legal person using the application

("User", "you").

1.2 Subject. It governs the terms of use of the Çiftçi AI mobile and web

application and the rights and obligations of the parties.

1.3 Formation. The agreement is formed when you create an account and tick

the acceptance box. If you do not accept it, do not use the application.

1.4 Integral parts. The following form an inseparable part of this

agreement: Privacy Policy,

Personal Data Processing Notice,

Community Guidelines,

AI Disclaimer,

Distance Sales Agreement.

2. Definitions

Application — Çiftçi AI mobile and web software. Account — your

personal user record. Content — anything you upload or publish.

Marketplace — the classified-advert board inside the app. Pro — the

paid subscription tier. Store — Apple App Store or Google Play.

3. Account and the age requirement

3.1 Age. The application is for users aged 18 and over. It is not

directed at minors. If we determine that an account belongs to a minor, we

close it.

3.2 Registration. You can register with a phone number (verified by SMS) or

with a Google account. You must complete onboarding and select a role once; the

role is then locked and can only be changed through support.

3.3 Verified roles. The "worker" role requires a national ID document, and

the "trader" role requires a tax/registration number, for verification.

Submitting a document does not by itself grant a verified badge; a human

reviews it.

3.4 Security. You are responsible for your account. Do not share your

verification code with anyone. HNKTech never asks for your code.

3.5 Closing. You may delete your account at any time from

Profile → Delete My Account.

4. Your obligations

You undertake to provide accurate information, to keep it up to date, to comply

with the law and the Community Guidelines, not to infringe the rights of

others, to use the application only for its intended purpose, and to be

truthful in adverts you publish.

5. Prohibited uses

5.1 Unlawful or objectionable content — obscenity, sexual content, hate

speech, incitement to violence, terrorist propaganda, sale of unlicensed

agricultural pesticides, prescription veterinary drugs, weapons or protected

species.

5.2 Harassment — insults, threats, stalking, doxxing, publishing another

person's national ID number, address, IBAN or phone number without consent.

5.3 Fraud and deception — fake adverts, payment redirection schemes,

advance-fee requests, pyramid schemes, misleading price or quality claims.

5.4 Impersonation — using another person's or organisation's identity,

falsely claiming to represent a public authority or HNKTech.

5.5 Automated access — scraping, bots, bulk data extraction, load attacks,

circumventing rate limits, creating multiple accounts to evade enforcement.

5.6 Reverse engineering — decompiling, modifying or redistributing the

application, removing security measures.

5.7 Misuse of AI services — attempting to extract system prompts, using the

service to generate unlawful content, deliberately exhausting quota.

6. Zero tolerance for objectionable content and abusive users

6.1 Our commitment. HNKTech applies zero tolerance to objectionable

content and abusive behaviour. Content that violates the rules is removed and

the responsible account is restricted or terminated.

6.2 Reporting. Every post, message and advert has a "…" menu with

Report and Block user. Reports are reviewed **within 24 hours at the

latest**. Content is also screened by an automatic filter before publication.

6.3 Enforcement. In escalating order: the content is not published · the

content is removed · a written warning · temporary suspension · indefinite

suspension · account termination. Severity and repetition determine the step.

Serious violations (threats to life, child safety, terrorist propaganda) lead

directly to termination and, where appropriate, notification to law enforcement.

6.4 Appeal. You may appeal any decision to [email protected] within

30 days. Appeals are reviewed by a human.

6.5 Limits. Moderation does not make HNKTech the author of user content and

does not create an obligation of prior review of every item.

7. Ownership of your content and the licence you grant

7.1 Content you create remains yours.

7.2 By publishing content in the application you grant HNKTech a

non-exclusive, royalty-free, worldwide licence to store, display, reproduce and

transmit it solely for the purpose of operating the service.

7.3 Not covered by the licence: selling your content to third parties,

using it in advertising, transferring it to another platform.

7.4 AI training. Your content is not used to train AI models. Text and

images sent to AI providers are used only to produce your answer.

7.5 Your warranty. You warrant that you hold the rights to the content you

publish and that it does not infringe third-party rights.

7.6 Feedback. Suggestions you send through the feedback channel may be used

without restriction and without payment.

8. Marketplace: a classified-advert board

8.1 HNKTech operates a notice board. It publishes adverts and enables

the parties to contact each other. It does not sell, buy, take payment,

charge commission, hold funds in escrow, inspect goods or arrange delivery.

8.2 Any sales contract is concluded between the buyer and the seller.

HNKTech is not a party to it.

8.3 There is no payment inside the application for marketplace items.

Anyone asking you to pay "through the app" is attempting fraud — report it.

8.4 Safe trading: meet in person where possible, inspect the goods, prefer

recorded payment methods, be sceptical of unusually low prices, do not send an

advance payment before seeing the goods.

9. Nature of AI advice

9.1 All AI output is informational. It does not replace an agricultural

engineer, a veterinarian or the Ministry of Agriculture and Forestry.

9.2 Models can be wrong or produce plausible-sounding but incorrect output.

The stated confidence percentage is an estimate, not a guarantee.

9.3 Decisions about pesticide dosage, quarantine and pre-harvest intervals

are yours; always check the product label and official sources.

9.4 HNKTech is not liable for loss arising from reliance on AI output. See

AI Disclaimer.

10. Pro subscription, auto-renewal and cancellation

10.1 Pro is a monthly, automatically renewing subscription sold **through

the Store** as an in-app purchase. The price is ücretsiz (bu sürümde ücretli üyelik bulunmamaktadır) including

VAT. HNKTech never sees or stores your card details.

10.2 Cancellation. Cancel from your Store account settings at least 24

hours before the end of the current period. Uninstalling the app does not

cancel the subscription.

10.3 Refunds are handled by the Store under its own policy.

10.4 Right of withdrawal. Under Article 15/1-(ğ) of the Distance Contracts

Regulation there is no right of withdrawal for services performed

instantaneously in electronic form. Store refund policies still apply. See

Distance Sales Agreement.

10.5 Price and feature changes are announced at least 30 days in advance

and apply from the next renewal.

10.6 Core features remain usable without a subscription, within free-tier

limits.

11. Intellectual property

11.1 The application, its source code, design, brand and databases belong

to HNKTech.

11.2 You are granted a personal, non-transferable, revocable licence to use

the application.

11.3 Third-party components (map tiles, satellite imagery, weather data, AI

providers) remain subject to their own licences.

12. Suspension and termination

12.1 You may terminate at any time by deleting your account.

12.2 HNKTech may suspend or terminate your account in the event of a

material breach, fraud, a risk to the security of the service or a legal

obligation. Except in urgent cases you are notified with reasons.

12.3 On termination your right to use the service ends; data handling

follows the Privacy Policy and the Account Deletion page.

12.4 HNKTech may modify or discontinue the service, announcing this at

least 30 days in advance where reasonably possible.

13. Limitation of liability

13.1 The service is provided "as is". Uninterrupted or error-free operation

is not warranted.

13.2 HNKTech is not liable for: the accuracy of AI output; the accuracy

or timeliness of satellite, weather and fire data; disputes between marketplace

users; the conduct of other users; loss caused by third-party services;

crop loss, yield loss or animal loss arising from your farming decisions.

13.3 Where liability cannot lawfully be excluded, it is limited to the

amount you paid in the last 12 months. This limitation does not apply to

intent, gross negligence, or death or personal injury.

13.4 If a third party brings a claim because of your content, you agree to

indemnify HNKTech.

14. Force majeure

Neither party is liable for failure caused by events beyond its control,

including natural disaster, epidemic, war, general strike, nationwide internet

outage or actions of public authorities.

15. Governing law and jurisdiction

15.1 Turkish law applies.

15.2 Consumers may apply to the Consumer Arbitration Committee or the

Consumer Court at their place of residence, within the monetary limits updated

annually.

15.3 For non-consumers, the courts and enforcement offices of

Akyurt / Ankara, Türkiye have jurisdiction.

15.4 Please write to [email protected] before starting legal

proceedings; most disputes are resolved directly.

16. Changes, notices and miscellaneous

16.1 These terms may be updated. 16.2 Material changes are notified

in-app at least 7 days in advance. 16.3 If you do not accept the new

version you may delete your account; continued use constitutes acceptance.

16.4 Each version carries a number and date. 16.5 If a provision is

invalid, the remainder stays in force. 16.6 HNKTech may transfer this

agreement in the event of a merger or transfer of business.

17. Store terms

17.1 Apple App Store. This agreement is between you and HNKTech, not Apple.

Apple has no obligation to provide maintenance or support. If the application

fails to conform to warranty, you may notify Apple and Apple may refund the

purchase price; beyond that Apple has no warranty obligation. Apple is not

responsible for product liability claims, third-party intellectual property

claims or consumer protection claims. Apple and its subsidiaries are

third-party beneficiaries of this agreement and may enforce it against you.

You represent that you are not located in a country subject to a U.S. embargo

and are not on any U.S. prohibited-parties list.

17.2 Google Play. Google Play Terms of Service apply in addition. Google is

not a party to this agreement.

18. Contact

E-mail: [email protected]

KEP: —

Address: Akyurt / Ankara, Türkiye

MERSIS: — · Tax office / no: —

VERBİS: kayıt yükümlülüğü bulunmamaktadır · Web: http://hnktech.com.tr/ · Phone: —


Sürüm 1.1 · Çiftçi AI